Terms & Condition

Last updated: 27 August 2026

1. General

1.1. These Terms & Conditions govern the use of the website www.seve.ee and the submission of enquiries regarding products and services provided by Seve Ehitus AS and its related companies.
1.2. The companies covered by these Terms & Conditions are:

Seve Ehitus AS
Laki põik 2, 12915 Tallinn, Estonia
Phone: +372 664 5843

Seve Tehased OÜ
Taani tee 7, Lehetu, 76204 Saue vald, Estonia
Phone: +372 5697 9711

Seve Iceland EHF
Skútuvogur 1e, 104 Reykjavík, Iceland
Phone: +354 844 5766

Website: www.seve.ee
1.3. References to “Seve”, “we”, “us” or “our” in these Terms & Conditions refer to the relevant Seve company providing the applicable product or service.
1.4. By using the website, you agree to comply with these Terms & Conditions.

2. Website Information

2.1. The website provides general information about Seve, our construction solutions, buildings, projects, products and related services.
2.2. Information presented on the website is for general informational purposes unless expressly stated otherwise.
2.3. Images, drawings, floor plans, technical specifications, dimensions, descriptions and other materials displayed on the website are illustrative and may differ from the final product or project.
2.4. Seve reserves the right to modify or update information, designs, specifications and other website content without prior notice.
2.5. Information published on the website does not constitute a binding offer unless expressly stated otherwise.

3. Enquiries and Quotations

3.1. Customers may contact Seve through the website, by email, telephone or other available communication channels.
3.2. Submission of an enquiry does not create a contractual relationship or oblige Seve to provide the requested products or services.
3.3. Prices are determined individually based on the requirements and circumstances of each project.
3.4. A quotation may specify, among other matters:
  • the scope of work;
  • products and services included;
  • price and payment terms;
  • technical specifications;
  • materials;
  • delivery conditions;
  • construction or production schedule;
  • validity period of the quotation;
  • exclusions and additional conditions.
3.5. Unless otherwise stated in the quotation, information displayed on the website does not form part of a quotation or contract.

4. Formation of a Contract

4.1. A contract is formed when the relevant Seve company and the customer have agreed on the essential terms and entered into a binding agreement in the manner specified between the parties.
4.2. The applicable quotation, contract, technical documentation and other expressly agreed documents determine the scope and conditions of each individual project.
4.3. If there is a conflict between these general Terms & Conditions and a separately concluded contract, the terms of the separately concluded contract shall prevail.

5. Prices and Payment

5.1. Unless otherwise expressly stated, prices are determined individually for each project.
5.2. The applicable price, taxes, payment schedule, advance payments and other payment conditions are specified in the relevant quotation or contract.
5.3. Customers must make payments by the deadlines and according to the payment instructions specified on the relevant invoice or in the contract.
5.4. Additional work, changes to the project or services outside the originally agreed scope may result in additional charges.
5.5. Additional work and its pricing will be handled in accordance with the applicable contract or separately agreed between the parties.

6. Project Specifications and Customer Responsibilities

6.1. The customer must provide accurate, complete and timely information reasonably required for preparing a quotation and carrying out the project.
6.2. Depending on the project, the customer may be responsible for providing or arranging information and documentation concerning:
  • the construction site;
  • access to the property;
  • utilities and connections;
  • ground and foundation conditions;
  • permits and approvals;
  • architectural or engineering requirements;
  • local construction requirements;
  • other information necessary for the project.
6.3. The exact division of responsibilities between Seve and the customer will be specified in the applicable quotation or contract.
6.4. Seve is not responsible for delays, additional costs or other consequences resulting from incorrect, incomplete or delayed information provided by the customer.

7. Changes and Additional Work

7.1. Customers may request changes to a project subject to technical feasibility and the applicable contract.
7.2. Changes requested after the project, manufacturing or construction process has commenced may affect the price and completion schedule.
7.3. Seve may also propose changes where these are reasonably necessary due to technical requirements, availability of materials, regulatory requirements or circumstances discovered during the project.
7.4. Material changes to the agreed scope of work will be handled in accordance with the applicable contract.

8. Manufacturing, Construction and Delivery

8.1. Manufacturing, construction and delivery schedules are determined individually for each project.
8.2. Any estimated schedule provided before the conclusion of a contract is indicative unless expressly confirmed as binding.
8.3. Project schedules may be affected by circumstances including:
  • changes requested by the customer;
  • delays in obtaining permits or approvals;
  • site conditions;
  • weather conditions;
  • supply chain disruptions;
  • availability of materials;
  • transportation issues;
  • actions or delays of third parties;
  • circumstances beyond Seve’s reasonable control.
8.4. Where a material delay occurs, Seve will communicate with the customer in accordance with the applicable contract.

9. Permits and Local Requirements

9.1. Construction requirements, building regulations and permitting procedures vary depending on the country and location of the project.
9.2. Responsibility for obtaining permits, approvals and other required documentation will be determined in the relevant quotation or contract.
9.3. Unless expressly agreed otherwise, information on the website should not be interpreted as confirmation that a particular building, design or solution automatically complies with all requirements applicable to a specific property or jurisdiction.

10. Inspection, Defects and Warranty

10.1. Products and services will be provided in accordance with the applicable contract and mandatory legal requirements.
10.2. The customer should notify Seve of any alleged defect within the period and according to the procedure specified in the applicable contract or required by law.
10.3. Warranty terms, where applicable, will be specified in the relevant contract, quotation, warranty documentation or other project documentation.
10.4. Nothing in these Terms & Conditions excludes or limits rights or remedies that cannot legally be excluded or limited.

11. Consumer Rights

11.1. Where a customer qualifies as a consumer, mandatory consumer protection legislation applicable to the relevant transaction will apply.
11.2. Nothing in these Terms & Conditions is intended to restrict any mandatory statutory rights available to consumers.
11.3. Certain contracts concluded remotely or outside business premises may be subject to statutory withdrawal rights. Whether such rights apply depends on the nature of the contract, how it was concluded, whether services have already commenced and other circumstances established by applicable law.
11.4. Where a customer requests that services begin before the expiry of a statutory withdrawal period, Seve may request the customer’s express consent or acknowledgement where required by law.

12. Intellectual Property

12.1. Unless otherwise stated, all content available on the website, including:
  • text;
  • photographs;
  • videos;
  • illustrations;
  • architectural visualisations;
  • drawings;
  • floor plans;
  • designs;
  • graphics;
  • trademarks;
  • logos;
  • website design and other materials
is owned by Seve or used with the permission of the relevant rights holder.
12.2. Website content may not be copied, reproduced, modified, distributed, published or commercially exploited without prior permission from the relevant rights holder, except where permitted by law.
12.3. Access to drawings, plans or other materials through the website does not transfer any intellectual property rights to the user.

13. Acceptable Use of the Website

13.1. Users must not use the website:
  • for unlawful purposes;
  • to interfere with the website’s operation or security;
  • to attempt unauthorised access to systems or information;
  • to distribute malicious software;
  • to collect information from the website through unauthorised automated methods;
  • in a manner that infringes the rights of Seve or third parties.
13.2. Seve may restrict access to the website where reasonably necessary to protect its systems, users or legal rights.

14. Third-Party Websites and Services

14.1. The website may contain links to websites and services operated by third parties.
14.2. Such links are provided for convenience and informational purposes.
14.3. Seve does not control and is not responsible for the availability, content, security or terms of third-party websites.
14.4. Users should review the applicable terms and privacy policies before using third-party services.

15. Limitation of Liability

15.1. Seve takes reasonable measures to keep the information on the website accurate and up to date but does not guarantee that all website information will always be complete, current or free from errors.
15.2. Final project specifications, obligations and responsibilities are determined by the applicable contract rather than general website information.
15.3. To the maximum extent permitted by applicable law, Seve is not responsible for indirect loss arising solely from reliance on general or illustrative information published on the website.
15.4. Seve is not responsible for interruptions or technical issues caused by circumstances outside its reasonable control.
15.5. Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Force Majeure

16.1. Neither party will be liable for failure or delay in performing contractual obligations to the extent caused by circumstances beyond that party’s reasonable control, subject to the applicable contract and mandatory law.
16.2. Such circumstances may include natural disasters, extreme weather, war, civil disturbances, government restrictions, strikes, major supply disruptions, transportation interruptions and other comparable events.

17. Personal Data

17.1. Personal data collected through the website or in connection with enquiries and customer relationships is processed in accordance with Seve’s Privacy Policy and applicable data protection legislation.
17.2. The current Privacy Policy is available on www.seve.ee.

18. Applicable Law and Disputes

18.1. The law applicable to an individual project or contractual relationship will be determined by the relevant contract and applicable mandatory legislation.
18.2. The parties should first attempt to resolve any disagreement through good-faith negotiations.
18.3. If a dispute cannot be resolved through negotiations, it will be resolved according to the dispute resolution provisions contained in the applicable contract and applicable law.
18.4. Consumers retain the right to use any mandatory dispute resolution mechanisms available to them under applicable consumer protection legislation.

19. Changes to These Terms

19.1. Seve may amend these Terms & Conditions from time to time to reflect changes in its services, website, business activities or applicable legislation.
19.2. The current version of these Terms & Conditions will be published on www.seve.ee.
19.3. Changes to these website Terms & Conditions do not retrospectively alter the terms of an existing separately concluded contract unless the parties expressly agree otherwise.

20. Contact

For general enquiries regarding these Terms & Conditions:

Seve Ehitus AS
Laki põik 2, 12915 Tallinn, Estonia
Phone: +372 664 5843

Seve Tehased OÜ
Taani tee 7, Lehetu, 76204 Saue vald, Estonia
Phone: +372 5697 9711

Seve Iceland EHF
Skútuvogur 1e, 104 Reykjavík, Iceland
Phone: +354 844 5766