Privacy Policy

Last updated: 27 August 2026

1. General

This Privacy Policy explains how Seve Ehitus AS and its related companies process, use, store, and protect personal data in connection with the website www.seve.ee, customer enquiries, business relationships, and the provision of services.

The companies covered by this Privacy Policy are:

Seve Ehitus AS

Laki põik 2, 12915 Tallinn, Estonia

Phone: +372 664 5843

Email: seve@seve.ee

Sales: myyk@seve.ee

Seve Tehased OÜ

Taani tee 7, Lehetu, 76204 Saue vald, Estonia

Phone: +372 5697 9711

Email: tehas@seve.ee

Seve Iceland EHF

Skútuvogur 1e, 104 Reykjavík, Iceland

Phone: +354 844 5766

Email: henri.enniste@seve.ee

Website: www.seve.ee

For the purposes of applicable data protection legislation, the relevant company processing your personal data acts as the data controller.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR), applicable Estonian data protection legislation and, where applicable, Icelandic data protection legislation.

2. Personal Data We Process

Depending on your relationship and interaction with us, we may process the following categories of personal data:

first and last name;
email address;
telephone number;
company name, position and business contact details;
address and project location;
information submitted through contact or enquiry forms;
information relating to requests for quotations;
project and contractual information;
correspondence and communication with us;
billing and payment information;
documents, plans, photographs and other information provided in connection with a project;
information necessary for providing our services and managing customer relationships;
technical information relating to the use of our website, such as IP address, browser, device information and cookie data.

We only collect personal data that is reasonably necessary for the relevant purpose.

3. Purposes of Processing Personal Data

We may process personal data for the following purposes:

responding to enquiries and requests;
preparing and providing quotations;
communicating with prospective and existing customers;
preparing, entering into and performing contracts;
planning, managing and carrying out construction and other projects;
providing our products and services;
managing customer and business relationships;
invoicing and payment administration;
fulfilling accounting, taxation and other legal obligations;
managing warranty, service and customer claims;
resolving complaints and disputes;
protecting our legal rights and interests;
maintaining the security and functionality of our website and information systems;
analysing and improving our website and services, where permitted by applicable law;
carrying out marketing activities where we have an appropriate legal basis.

4. Legal Bases for Processing

Depending on the circumstances, we process personal data on one or more of the following legal bases:

Performance of a contract – where processing is necessary to enter into or perform a contract with you.

Steps prior to entering into a contract – for example, when you request information or ask us to prepare a quotation.

Legal obligation – where processing is necessary to comply with accounting, taxation or other obligations imposed by law.

Legitimate interests – where processing is necessary for our legitimate business interests, such as managing customer relationships, protecting our legal rights, preventing misuse and ensuring the security of our systems, provided that these interests do not override your rights and freedoms.

Consent – where processing requires your consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

5. Enquiries and Contact Forms

When you contact us through the website, by email, telephone or another communication channel, we process the information you provide in order to respond to your enquiry.

This may include your name, contact details, company information, project details and any other information included in your message.

If your enquiry results in a quotation, project or contractual relationship, the information may subsequently be processed for preparing and performing the relevant contract.

Please avoid providing personal information that is not necessary for handling your enquiry.

6. Customers and Projects

When you become our customer or participate in a project involving one of our companies, we may process personal data necessary for:

preparing quotations and contracts;
project planning and management;
construction, manufacturing and delivery activities;
communication between the parties involved in a project;
managing subcontractors and cooperation partners;
invoicing and payments;
after-sales service and warranty matters;
fulfilling contractual and legal obligations.

Where necessary for carrying out a project, relevant personal data may be shared between Seve Ehitus AS, Seve Tehased OÜ and Seve Iceland EHF.

7. Sharing Personal Data

We do not sell or rent personal data.

Where necessary and legally permitted, personal data may be shared with:

companies within the Seve group involved in the relevant project or customer relationship;
IT, hosting and website service providers;
email and communication service providers;
accounting and financial service providers;
banks and payment service providers;
construction partners, subcontractors, suppliers and logistics providers;
professional advisers, including legal and auditing service providers;
public authorities where disclosure is required by law.

Service providers receive access only to the personal data reasonably necessary for providing their services.

Where a third party processes personal data on our behalf, we take appropriate measures to ensure that the processing complies with applicable data protection requirements.

8. International Transfers

Our operations may involve processing or transferring personal data between Estonia and Iceland.

Estonia and Iceland are both part of the European Economic Area (EEA), and transfers of personal data between these countries therefore take place within the EEA.

If we use service providers that process personal data outside the EEA, we ensure that an appropriate legal mechanism and safeguards are in place as required by applicable data protection legislation.

9. Retention of Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law.

The applicable retention period depends on the nature of the information and may be determined by:

the duration of the customer or contractual relationship;
the duration and nature of the relevant project;
applicable warranty or liability periods;
statutory accounting and taxation requirements;
limitation periods for potential legal claims;
our legitimate need to establish, exercise or defend legal claims.

Once personal data is no longer required, it will be deleted, anonymised or otherwise securely disposed of unless continued retention is required by law.

10. Cookies and Website Technologies

The website may use cookies and similar technologies that are necessary for its proper and secure operation.

Where analytics, advertising or other non-essential cookies are used, they will be processed in accordance with applicable legal requirements and, where required, only after obtaining the visitor’s consent.

Visitors may be able to manage their cookie preferences through the cookie management solution available on the website and through their browser settings.

More detailed information about cookies may be provided through a separate cookie notice or cookie settings interface on the website.

11. Marketing Communications

We may use contact information to send information about our services where we have a valid legal basis to do so.

Where marketing communication is based on consent, you may withdraw your consent at any time.

You may also object to receiving direct marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

12. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, unlawful processing, accidental loss, alteration, destruction or disclosure.

Access to personal data is limited to employees, contractors and service providers who require access for legitimate business purposes.

13. Your Rights

Subject to the conditions and limitations established by applicable data protection legislation, you have the right to:

request information about how your personal data is processed;
request access to your personal data;
request correction of inaccurate or incomplete personal data;
request deletion of your personal data;
request restriction of processing;
object to processing based on legitimate interests;
object to direct marketing;
receive certain personal data in a structured, commonly used and machine-readable format where the right to data portability applies;
withdraw your consent at any time where processing is based on consent;
lodge a complaint with the competent data protection supervisory authority.

To exercise your rights, please contact us using the details provided below.

We may need to verify your identity before fulfilling a request concerning your personal data.

14. Automated Decision-Making

We do not use personal data collected through the website to make decisions based solely on automated processing that produce legal effects or similarly significantly affect individuals, unless otherwise specifically disclosed.

15. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of third-party services before providing personal information to them.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, data processing activities, technologies or applicable legislation.

The current version of the Privacy Policy will be made available on www.seve.ee.

17. Contact

For questions regarding this Privacy Policy, the processing of your personal data or the exercise of your data protection rights, please contact: